Privacy Policy

Last updated: November 27, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

  • Account information (name, email, password)
  • Profile information (company, job title)
  • Search queries and preferences
  • Payment information (processed securely via Stripe)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Personalize and improve your experience

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

5. Cookies Policy

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze how our services are used
  • Improve our services based on usage patterns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

6. Third-Party Services

We use third-party services that may collect information about you:

  • Auth0: For authentication and account management
  • Stripe: For payment processing
  • Cloudflare: For hosting and security

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

privacy@laddrressa.ai